Booking
Choose the vehicle from the catalogue, enter the dates and pickup location, add any extras and confirm. You will receive a summary by email with your booking code.
You can cancel from your Customer Area; to change dates or vehicle, contact our team. Cancellation is free up to 48 hours before pickup: after that, 30% of the amount is retained.
Yes, send an extension request from the Customer Area before the return. We check the vehicle's availability and confirm the new amount.
Documents
You need a valid driving licence, an ID document and a credit/debit card for the deposit.
It depends on the vehicle: cars and scooters require the appropriate licence, some boats require a boating licence, and bikes and e-scooters require none. The requirement is shown on each vehicle page.
Payments and deposit
The deposit is pre-authorised at pickup and released after the return, once the vehicle's condition has been checked. The amount is shown on each vehicle page.
You can pay online by card or on site at pickup. When booking you will see the available methods and any down payment required.
Enter the code in the coupon field when booking: the discount is applied to the total straight away, if the code is valid and you reach the minimum spend.
Pickup and return
Yes, at enabled locations. The one-way fee is shown before you confirm.
After the grace period, extra hours are charged at the listed rate. If you expect a delay, contact us or request an extension from the Customer Area.
Insurance and assistance
Every rental includes basic cover. When booking you can choose higher protection to reduce the deductible in case of damage.
Contact our assistance team straight away using the details in your contract and on the Contacts page: we'll tell you how to proceed and, if needed, arrange a replacement vehicle.
Didn't find the answer?
Our team helps you choose and organise your rental.